Terms and Conditions

 

Welcome to JAPAN Answer Language. JAPAN Answer Language provides learning opportunities for the Japanese language and also provides various support and services for users all over the world.

The following terms and conditions represent a contract between you and JAPAN Answer Language.

By visiting our web site, becoming a member or purchasing any of our lessons, services or products, you automatically agree to be bound by the following terms and conditions as well as all applicable laws and regulations.

 

Should there be a violation of JAPAN Answer Language’s terms and conditions, we may terminate the lesson, service, or product of the person who violate the terms, and also may bar their use of our website, our service, and our product. In such cases of violating the terms or applicable laws and regulations, the service owed will not be refunded.

  1. Definitions
  2. Acceptance of Terms and Conditions
  3. Modifications to Terms and Conditions
  4. Your Rights
  5. Copyright and Intellectual Property Rights
  6. Privacy Policy
  7. Indemnity
  8. Service Contract
  9. Taking Lesson
  10. Expiration of Service contract.
  11. Cancellation of Lesson
  12. Cancellation of Service
  13. Billing Policy
  14. Disclosure of Change of Information
  15. User Responsibility
  16. Banned Activities
  17. Suspension and Revocation
  18. Postponement and Termination of Lesson, Service, and Product
  19. Governing Law
  20. Jurisdiction

 

1. Definitions

1.1 You: Refers to a visitor to our website, a user of our website, or a user who uses or purchases our services or products, or anyone who practices the combination of above.

1.2 We, Our, Us: Refer to JAPAN Answer Language.

1.3 Student: Refers to anyone who takes or purchases our lesson.

1.4 User: Refers to a visitor to our website, a user of our website, or a user who uses or purchases our services or products, or anyone who practices the combination of above.

1.5 All information on day and time in the following terms and conditions indicates Japanese time (GMT + 9 hours).

 

2. Acceptance of Terms and Conditions

Our services, including visiting our site, becoming a member, or purchasing any of our lessons, services, or products, should only be used by those who expressly agree to be bound by these terms and conditions and all applicable laws and regulations. Please read all that is written carefully.

If you do not agree with all that is written in these terms and conditions, please refrain from visiting our website, using our website or our services, or purchasing any of our lessons, services, or products.

 

3. Modifications to Terms and Conditions

JAPAN Answer Language has the right to modify this site, followed by these terms and conditions. Information on future changes will be sent out to you directly via email or you will be notified when accessing the site. Your continued use of the site and our services will be considered an acceptance of the modified terms and conditions. Your recourse upon dissatisfaction with the modified terms and conditions is to cancel lessons or services. In such cases lessons or services owed will be fully refunded. In addition, JAPAN Answer Language reserves the right to modify, suspend, or discontinue the site at any time.  In such cases as well, lessons or services owed will be fully refunded.

 

4. Your Rights

JAPAN Answer Language provides a non-transferable, non-exclusive, and limited right to access, use and display the content of our site, provided that user complies with these terms and conditions. All the materials and contents of the site are provided to user only for user’s private, non-commercial use.

 

5. Copyright and Intellectual Property Rights

5.1 The system, layout, design, images, and contents of our site may not be copied or reproduced without the prior express written consent of JAPAN Answer Language.

 

5.2 All the information, documents, learning materials, exams, tests, and email that are provided by JAPAN Answer Language, as well as all the contents of our website are subject to and protected under international copyright, trademark and other intellectual property laws. You or any unauthorized third party may not copy, post, distribute, sublicense, translate or reproduce in any way without the prior express written consent of JAPAN Answer Language.

 

5.3 You must not violate copyright and any intellectual property rights which belong to JAPAN Answer Language or any other third party.

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5.4 All the submitted messages, comments, opinions, questions, exams, and quizzes from users, all the replies and answers from JAPAN Answer Language and any other contents between users and JAPAN Answer Language become the intellectual property and the copyright of JAPAN Answer Language and may be used, distributed, or reproduced in accordance with our privacy policy.

In case they are used, distributed, or reproduced, they will be done so only for the purpose of providing better service to the current and the future users, and your privacy will be fully protected.

 

6. Privacy Policy

The use of the site of JAPAN Answer Language by users and all the information collected by JAPAN Answer Language, or in connection with, is subject to our Privacy Policy.

All information collected by JAPAN Answer Language to carry out its services will be treated securely and fully protected.

JAPAN Answer Language limit its use and all the information collected will not be released to any third party.

JAPAN Answer uses all the collected information only for the purpose of providing Japanese language lessons and all the other services JAPAN Answer Language operates.

However, information may be released in case JAPAN Answer Language is required to do so by governmental authority or by law for legal proceedings.

 

7. Indemnity

7.1 JAPAN Answer Language will not be liable for any losses or damages under any circumstances whether such losses were foreseen, foreseeable, known or otherwise. Those losses and damages may include loss of profits, indirect, consequential, special or exemplary damages or losses even if JAPAN Answer Language has been aware of the possibility of such losses or damages.

7.2 JAPAN Answer Language takes limited responsibility declared in these terms and conditions and will not be liable for any compensation for any losses or damages of any kind arising to our users from our lesson, service, or product.

7.3 JAPAN Answer Language will not be liable to user for any dissatisfaction by user failing to reach their individual goals.

In addition, JAPAN Answer Language will not be liable to user for any event of our failure to satisfy them through our lesson, service, or product.

7.4 JAPAN Answer Language will not be liable to user for inability of our user to find a lesson itself and a lesson schedule as they preferred.

7.5 JAPAN Answer Language will not be liable to user for any information sent from JAPAN Answer Language that fails to be received by user.

7.6 JAPAN Answer Language will not be liable to user for any difficulties that may arise due to the time difference between the user’s location and our location or the physical location of JAPAN Answer Language.

7.7 JAPAN Answer Language will not be liable to user for any information sent from JAPAN Answer Language contains false element.

7.8 JAPAN Answer Language will not be liable to user for our service being inexplicably or unforeseeably interrupted.

7.9 JAPAN Answer Language will not be liable to user for user’s computer or access to our service that is interrupted, terminated, or restricted by the environment of using Internet, our system failure, natural disasters, political acts, or war.

7.10 JAPAN Answer Language will not be liable to user in any circumstance for any losses, damages, and any suffer arisen if JAPAN Answer Language is unable to provide service to user due to any factor outside our control, including but not limited to technical breakdown, industrial action, default or failure of a third party, war, governmental action, or any act or decision made by a court of competent jurisdiction.

7.11 JAPAN Answer Language will not be liable to user for any losses caused by violation of these terms and conditions.

7.12 JAPAN Answer Language will not be liable to user for any losses or damages resulted from breach or hacking by a third party.

 

8. Service Contract

The contract between user and JAPAN Answer Language is formed at the moment of completion of purchase for any of our lesson, service, or product.
“Completion of purchase” refers to the stage where a user has received a confirmation email on the completion of the purchase for any of our lesson, service, or product from JAPAN Answer Language.

 

9. Taking Lesson

9.1. To take our lesson, it is required to choose a type of course, purchase a lesson and book a lesson. A type of course can be chosen on the page “Course” on our site and the purchase can be made on the page “Buy Lessons” on our site. Then, the booking can be made by contacting us from the contact form and inform us required information including the desired lesson day and time. All the processes from choosing a type of course and purchasing a lesson to booking a lesson are required to be completed at least 48 hours before the desired lesson time.

9.2 Purchasing a lesson and booking a lesson completes when user receives a confirmation email on the completion of the purchase or booking from JAPAN Answer Language.

9.3 User who has booked a lesson is required to be punctual for the booked lesson time. As soon as user and tutor appear for the lesson, the lesson will be started. The lesson time cannot be extended over the original length of the time. Also, if user does not appear for the starting time of the lesson more than 15 minutes without any notice, the lesson will be cancelled and the fee for the lesson will not be refunded.

9.4 The lesson will be carried out via Skype. User is required to install Skype application before taking our lesson. During lesson, all other applications or programs are required to be closed on your device.

 

10. Expiration of Service Contract

10.1 Service contract is valid until the lesson, service, or product that user has purchased and made a full payment for are fully provided or fully carried out by JAPAN Answer Language.

10.2 Service contract between user and JAPAN Answer Language is expired when the lesson, service, or product that user has purchased and made a full payment for are fully provided or fully carried out by JAPAN Answer Language.

10.3 Service contract is expired when the intent of cancellation of service is requested from user and the cancellation process is completed.

Service contract may be expired when;

A) payment is not made in full by the due date.

B) user practices any activity that causes violation of any of these terms and conditions or applicable laws and regulations.

C) any information sent by user is found inaccurate by JAPAN Answer Language.

D) war, governmental action, or any act or decision made by a court of competent jurisdiction occurs and JAPAN Answer Language finds difficulties to provide our lesson, service, or products due to the aforementioned events.

E) any other events or reasons that JAPAN Answer Language finds difficult to provide our lessons, services, or products to user occurs.

 

11. Cancellation of Lesson

11.1 It is required to purchase a lesson and book a lesson in order to take our lesson.

11.2 To cancel a lesson, please contact us from the contact form on our site.

11.3 It is required to contact us from the contact form on our site and request us for cancellation prior to 24 hours before the starting time of the lesson. Cancelling a lesson within 24 hours of the starting time of the lesson is acceptable, however the fee for the lesson will not be refunded.

11.4 Cancellation of the lesson will be completed once user receives the confirmation email on completion of cancellation of the lesson from JAPAN Answer Language.

11.5 User may reschedule the lesson instead of cancelling it. Rescheduling and taking a lesson at another day does not cost extra fee. However, rescheduling a lesson must be made prior to 24 hours before the starting time of the original lesson time. Rescheduling a lesson within 24 hours of the staring time of the original lesson is not acceptable. In such cases, user is required to purchase and book another lesson all over again.

 

12. Cancellation of Service

12.1 User may discontinue using our service and cancel them anytime. To cancel our service, please contact us from the contact form on site.

12.2 Once cancellation of our service is requested and cancellation process has been processed, all of the ongoing services are to be cancelled. However, the fees for the service that user has already paid for but have not been fully provided or carried out will not be refunded.

12.3 JAPAN Answer Language charges no cancellation fee, however the fees for the service that user has already paid for but have not been fully provided or carried out will not be refunded.

12.4 The process of cancellation of our service will be completed once user receives the confirmation email on completion of cancellation from JAPAN Answer Language.

 

13. Billing Policy

13.1 Under these terms and conditions, user agrees to pay via credit card, PayPal, or direct bank transfer the charges as set forth on our site.

13.2 Once the payment transaction has been completed, the commencement of service occurs. It is only after this confirmation has occurred that service begins.

13.3 If there is any change in the price of our lesson, service, or product, JAPAN Answer Language will inform user on our site or/and by email communication.

 

14. Disclosure of Change of Information

Should there be any change in the information given to JAPAN Answer Language from user, including but not limited to information on personal information or payment, it is user’s responsibility to contact and inform us immediately via email or the contact form on the site.

 

15. User Responsibility

15.1 Users may not render our website or our lesson, service, or products for any inappropriate use.

15.2 Users are bound by the laws, rules, and rights as normally used on Internet on any matters that are not specified or indicated in these terms and conditions.

15.3 All the information, documents, learning materials, exams, tests, and email within or provided by JAPAN Answer Language may not be used for sale or distribution purposes to a third party.

15.4 Users may not violate any of these terms and conditions or applicable law and regulations.

15.5 Users are required to pay all the fees in order to take our lesson, service, or product by an indicated date.

 

16. Banned Activities

16.1 Users must not conduct acts which would cause the whole or part of our lesson, service, or product to be interrupted, damaged, rendered less efficient or impaired in any way.

16.2 Users must not use our lesson, service, or product for any improper, immoral, fraudulent or unlawful purposes.

16.3 Users must not use our lesson, service, or product for any political, religious, or other acts that may be considered as similar.

16.4 Users must not use our lesson, service, or product to conduct acts which are considered defamatory, indecent, a nuisance, damaging, or inconvenient to JAPAN Answer Language, other users or our lesson, service, or product.

16.5 Users must not conduct acts which are considered criminal by accepted law.

16.6 Users must not conduct acts that are profit motivated or are aimed at financial gain.

 

17. Suspension and Revocation

JAPAN Answer Language may suspend user and revoke the lesson, service, or product if user fails to comply with any of these terms and conditions, applicable law or regulations or to pay any fees by due date, or any event of legal proceedings or enforcement by governmental or any other reasons that JAPAN Answer Language finds inaccurate for user to use our lesson, service, or product shall entitle JAPAN Answer Language to suspend or cancel the user’s use of our lesson, service, or product.

 

18. Postponement and Termination of Lesson, Service, and Product

18.1 JAPAN Answer Language reserves the right to postpone providing our lesson, service, and product for any technical or other reasons deemed necessary for the continuity of providing lesson, service, and product. In such cases, JAPAN Answer Language will inform users in advance.

18.2 JAPAN Answer Language will not take responsibility for any loss incurred by postponement or termination of our lesson, service, or product.

 

19. Governing Law

Our terms and conditions take effect under the law of Japan and under International Internet Protocol.

 

20. Jurisdiction

Our terms and conditions are governed by and constructed in accordance with the laws of Japan and any dispute relating thereto shall be subject to the non-exclusive jurisdiction of the courts of Japan.